The Kentucky Department for Community Based Services is proud to announce the launch of a new web-based abuse/neglect reporting portal that will modernize and enhance the current intake system.
The online Kentucky Child/Adult Protective Services Reporting System makes it convenient to report non-emergency situations that do not require an immediate response from our staff.
The website is https://prd.chfs.ky.gov/ReportAbuse/home.aspx and it will be monitored from 8 a.m. to 4:30 p.m. Eastern Time, Monday through Friday. Reports will not be reviewed during evenings, weekends or state holidays.
Reporting suspected abuse or neglect is the law. This new online reporting system is simple to use and will improve access to reporting for all Kentuckians by reducing wait times on our toll-free telephone hotline for non-life-threatening incidences.
Users are required to enter an email contact and will receive an immediate, automated response that their online referral has been made. Central intake staff will review reports as they are submitted. Users will receive a response message within 48 hours only if their report has not been accepted because it doesn’t meet the requirements for investigation. Reports that are accepted do not generate a follow-up email message.
The reporting portal has several mandatory input fields so our intake staff can get enough information about the incident, the alleged victim, the alleged perpetrator and any safety issues. Users who cannot register information in all the required fields should call the toll-free reporting hot line: (877) KY SAFE1, or (877) 597-2331.
Emergency situations when a child or adult is at risk of immediate harm should be reported to local law enforcement or 911.